Game & app support

Need help with Rust Outpost, Bloomhouse, or another Simbik game or app?

What to include

Game or app name and version.
Your platform and device model.
A description of the problem and steps to reproduce it.
A screenshot, if it helps explain the issue.

Please do not send passwords or payment card details.

Purchases and refunds

Use the refund and purchase-support options in the store where you bought the game or app. Rust Outpost and Bloomhouse do not require an in-game account.

Bloomhouse in-app purchases and the garden club subscription are processed by Apple. To request a refund, use reportaproblem.apple.com. To cancel the subscription, open Settings on your iPhone, tap your name, then Subscriptions.

Поддержка на русском

Напишите на lev.verbitskii@gmail.com. Укажите название игры (Rust Outpost или «Цветущий дом»), версию, устройство и опишите проблему. Можно приложить скриншот. Не отправляйте пароли и банковские реквизиты.

Покупки и подписку в «Цветущем доме» обрабатывает Apple. Вернуть деньги за покупку можно на reportaproblem.apple.com. Отменить подписку: «Настройки» на iPhone → ваше имя → «Подписки».